Reference

How pt89pro Handles Your Personal Information

This Privacy Policy explains what data we collect when you use pt89pro, how we use it, and how you can control it. Access and data handling depend on local law and eligible regions in Indonesia.

Account data protectedPayment info kept privateYour access rights explainedContact us to update records
pt89pro How pt89pro Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences through your browser settings at any time.

Payment Data Security

Deposit and withdrawal references from DANA, OVO, and GoPay are encrypted in transit and stored with access controls. We never log your wallet PIN or full account credentials.

Account Access Logs

Every login to your account is timestamped and tied to a device fingerprint. If an unfamiliar device attempts access, an OTP verification step is triggered automatically.

Data Retention and Deletion

Account profile data is held while your account is active. Once you close your account, we retain only what financial reconciliation or applicable law requires, then remove the rest.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Live Chat Open the chat window from your account dashboard to raise a data access or correction request. Our support team handles privacy queries directly, no ticket needed.
Email Support Send your request to our support address shown in the account help section. Include your registered email so we can match your identity before acting on your request.
Account Settings Some profile details — display name, contact number, linked e-wallet — can be updated directly in your account settings without contacting support at all.

Common Questions About Your Data on pt89pro

These are the questions we hear most often about how your personal information is managed. If your question is not covered here, reach us via live chat from your account dashboard.

We collect your name, email address, and contact number at registration. Additional identity details may be requested during account verification, depending on your activity level.

Transaction references are shared only with the relevant payment processor to complete your deposit or withdrawal. We do not sell or pass your payment data to unrelated third parties.

Submit a data access request through live chat or our support email. We verify your identity first, then provide a summary of the account and transaction data we hold.

Yes. You can request deletion of your account data. We will remove what we are permitted to under applicable law, retaining only what financial records legally require us to keep.

Profile data is held for a defined period after account closure to meet financial reconciliation requirements. Once that period passes, it is removed from active systems.

Your data is handled the same way regardless of which part of Indonesia you access from. Rights and availability depend on local law and eligible regions at the time of access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.