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What You Agree To When Using pt89pro

These Terms & Conditions set out the rules that apply when you open an account, make deposits via DANA, OVO, or GoPay, and access any part of the pt89pro lobby.

Account eligibility appliesDANA, OVO, GoPay coveredSubject to local lawWallet verification requiredTerms may be updated
pt89pro What You Agree To When Using pt89pro
ACCOUNT PROTECTIONS

How We Handle Your Account Under These Terms

These Terms & Conditions are not just a legal formality — they describe concrete steps we follow when managing your account, processing your payments, and responding to disputes. Players in Bandar Lampung and across Indonesia covered by these terms can expect the same process to apply consistently across every account interaction.

Wallet Verification Process

Deposits via DANA, OVO, or GoPay go through a name-match check before they are credited. This step protects your account from unauthorised funding attempts.

Account Security Rules

Your login credentials are your responsibility under these terms. We do not ask for your password via chat or email — any such request should be reported immediately.

Dispute and Correction Path

If a transaction is posted incorrectly to your account, raise it within the timeframe stated in these terms. Our team reviews the wallet transaction record against our system log.

Terms Update Notification

When we revise these Terms & Conditions, a notice appears on your account dashboard at next login. You can review the changed sections before continuing to use the platform.

TERMS CONTACT

Reach Us About These Terms

If something in these Terms & Conditions is unclear, or if you believe an action on your account was handled incorrectly, our support team can walk you through the relevant section. Reach out through any of the channels below — we aim to respond to account and terms queries as quickly as the queue allows.

Live Chat Open the chat widget from any page in your account dashboard. Describe your terms or account query and our team will pull up the relevant clause directly.
Email Support Send a detailed message to our support address. Include your account username and the specific section of the terms you are querying so we can respond accurately.
Wallet Help Desk For disputes linked to DANA, OVO, or GoPay transactions, our wallet help desk handles verification checks, name-match issues, and withdrawal confirmation steps.

Common Questions About These Terms

These are the questions we hear most often about how these Terms & Conditions work in practice — covering account rules, wallet payments, and what happens when something needs to be corrected.

Yes. Every deposit and withdrawal — whether via DANA, OVO, or GoPay — is subject to these terms. Wallet name-match rules and processing conditions apply equally across all three.

No. These terms allow only one account per person. If a duplicate account is detected, both accounts may be suspended pending a review by our support team.

Raise the dispute through live chat or email support. Quote your transaction reference and wallet name. Our team checks the wallet record against the platform log and responds with findings.

A notice appears on your account dashboard the next time you log in after an update. We recommend reading the changed sections before continuing any activity on your account.

Access depends on local law and is available only where local law permits in your region. It is your responsibility to confirm that access is lawful before using the platform.

The name on your DANA, OVO, or GoPay account must exactly match the name you registered with. A mismatch puts the deposit on hold until support verifies your identity.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.